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  • How much do you charge?
    1hr session either online or face-to-face is $150.00 All prices are inclusive of GST. Our complimentary 10-minute discovery call is exclusively available to those considering booking their first appointment.
  • What forms of payment do you accept?
    We accept credit card, debit card, bank transfer, and cash. To ensure a smooth scheduling process and minimise no-shows, we kindly request payment in advance of the appointment.
  • What is your cancellation policy?
    Cancellation fees are as follows: 0-24 hours' notice – 50% fee payable. 24 hours' notice or more - no fee payable. Please contact me via email ( or phone to re-book (0421 425 169). If there is any major event, we can discuss it on a case-by-case basis.
  • Can I get a Medicare rebate or Private Health insurance rebate?
    No. Currently, counselling sessions do not qualify for Medicare rebates. At the moment, we do not have any Private Health partnerships that would enable us to offer insurance rebates. However, this means there is no limit on the number of appointments you can book with us, and you'll experience limited waiting times when scheduling an appointment.
  • What are your opening hours?
    Monday: 10am to 5pm Tuesday: Closed Wednesday: 10am to 5pm Thursday: 10am to 5pm Friday: 10am to 5pm We are located in Perth AWST (UTC +8). It's possible to offer online consultation outside working hours on a case-by-case basis.
  • Do I need a referral?
    No. It is not required to have a referral from a GP or any other practitioners to book counselling sessions.
  • What can I expect during the first session?
    During the first session, it's important to learn about you, why you wish to attend counselling and what you would like to achieve through our counselling services.
  • How many sessions will I need?
    Everyone is different. Most clients prefer weekly appointments at the beginning and then adjust with their needs. Some clients will also book 'booster' sessions once in a while. It is completely up to you.
  • How to know if it will suit me?
    It's totally understandable to wonder what to expect and to be nervous. Feel free to book a free 10-minute discovery call to ensure you feel comfortable before booking a session.

Frequently asked questions

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