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- 01A 1-hour counselling session, online or face to face, costs $150 including GST. If you’re thinking about booking your first appointment, you can also use the complimentary 10-minute enquiry call.
- 02We accept credit card, debit card, bank transfer, and cash for our counselling services. To ensure a smooth scheduling process and minimise no-shows, we kindly request payment in advance of the appointment at least for the first appointment.
- 03Cancellation fees are as follows: 0-24 hours' notice – 50% fee payable. 24 hours' notice or more - no fee payable. Please contact our alcohol addiction counsellor directly via email (marie@mhmcounselling.com.au) or phone to re-book (0421 425 169). If there is any major event, we can discuss it on a case-by-case basis.
- 04No. MHM Counselling sessions are not currently eligible for Medicare rebates, and private health rebates are not available at this time.
- 05No. It is not required to have a referral from a GP or any other practitioners to book any alcohol addiction counselling sessions.
- 06Your first session is a gentle starting point. You and your counsellor will talk about what brings you here, what you’d like to change, and what has or hasn’t helped before. It’s also a chance to ask questions, build trust, and decide on a way forward that feels right for you.
- 07Everyone is different. Most clients prefer fortnightly counselling appointments at the beginning and then adjust with their needs. Some clients will also book 'booster' sessions once in a while. It is completely up to you.
- 08A free 10-minute enquiry call is a simple way to see whether we feel like the right fit for you. You can ask questions, talk through what’s going on, and decide whether you’d like to book a session.
- 09Yes — confidentiality is central to the way we work. What you share in session stays private, with the usual legal and safety exceptions. If you’d like to talk things through before booking, you’re welcome to use the complimentary 10-minute inquiry call first.
- 10That’s exactly the kind of question we’re here for. You do not need to have everything figured out before reaching out. If you’re wondering about grey area drinking, binge drinking, high-functioning drinking, or just feeling uneasy about your habits, a conversation can help bring some clarity. Sometimes the first step is simply noticing the pattern.
- 11We do. You can choose the format that feels most comfortable and practical for you — online or in-person. Some people like the ease of logging in from home, while others prefer sitting face-to-face. Either way, the support stays the same: calm, confidential, and focused on your goals.
- 12We’re based in Myaree and also support people from Fremantle, Perth, and surrounding areas. If you’re looking for a confidential space to explore your relationship with alcohol, you’re welcome to connect with us whether you live nearby or prefer online counselling.
- 13You can book by getting in touch directly to arrange your first appointment or a complimentary 10-minute inquiry call. If you’re unsure whether counselling feels right for you, the inquiry call is a gentle place to start — no pressure, just a chance to ask questions and see if we’re a good fit.
Frequently asked questions
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